Job Description

Are you eager to learn and grow in the construction machinery industry? Do you want to work with cutting-edge technology and be part of a fast-growing company?
Steelwrist has an exciting opportunity for you to jumpstart your career!

About Steelwrist:
We deliver world-class products that enhance excavator efficiency, including our innovative tiltrotators-often called the "wrist of steel" for excavators-quick couplers, and work tools. These products are transforming the construction industry by boosting productivity by 20-40%.

The Role:
As a Junior Support Technician , you'll be an important part of our North American team, helping customers and dealerships with technical support. This is a great opportunity to learn and develop hands-on skills in the construction machinery sector. No extensive experience is required-just a passion for technology and a willingness to learn!

What You'll Do:

• Provide basic technical support via phone and email, assisting with troubleshooting and product questions
• Work alongside our experienced team to learn about Steelwrist's advanced products and systems
• Assist with daily operations, spare parts, warranty administration and quality improvements
• Organize your daily tasks, stay connected with the team, and help ensure smooth customer operations
• Occasionally travel, including an introduction trip to our headquarters in Sweden for training

What You Bring:

• Strong interest in technology and machinery
• Good communication skills and a positive, customer-focused attitude
• Willingness to learn new technical skills and adapt to different situations
• Basic understanding of Microsoft Office/Google Workspace
• Ability to stay organized and work under your own initiative
• No previous experience required, but any background in technical support, construction, or machinery is a plus

What We Offer:

• Comprehensive training to develop your technical skills
• Supportive team environment with opportunities to grow your career
• Competitive salary and benefits, including 401K and health insurance
• A modern, clean, and safe working environment at our North American HQ in Newington, CT
• Flexible working hours and opportunities for professional development
• The chance to work with innovative technology and make a real impact on the construction industry

At Steelwrist, we believe in nurturing talent and providing the tools you need to succeed. If you're ready to start a rewarding career with a company that values learning and growth, we want to hear from you!

Department Support and Service Role Service Technician Locations USA

Job Tags

Flexible hours,

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