Job Description

Overview:

Dallas Hotel

The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

The Omni Dallas Hotels associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

Job Description:

The Omni Dallas Hotel is seeking a proven hospitality leader to be our next Hotel Manager. Our 1,001 room property is in the heart of Downtown Dallas features 110,000 square feet of meeting space and exceptional full-service amenities. We are looking for an engaging leader who has experience driving performance in an upscale full-service hotel.

This position will be reporting directly to the Managing Director, the Hotel Manager assists in the overall management responsibility for the operation of the hotel including associate relations, guest service, profitability, product quality, and compliance to Omni standards. This position is apart of the Executive Committee team.

Responsibilities:

• Works closely with the other Executive Committee members to insure all financial, service standards and employee relation goals are met.
• Actively engage and help develop the annual strategic business plan and budget, monitor progress and drive delivery of company standards as well as approved initiatives and tactics throughout the year.
• Review daily operating results and weekly forecasting and scheduling, taking immediate corrective action as needed
• Participates in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team.
• Drive a strong culture of associate engagement.
• Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers.
• Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service.
• Directs property operation in Managing Director's absence.
• Maintains close communication with the Managing Director and other department/division heads.
• Recommends programs for the motivation and development of staff.
• Assists in developing annual budget and action plans, including annual objectives.
• Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required.
• Conducts daily review of hotel operations with Department Heads.
• Attends hotel operational meetings, rooms and food & beverage departmental meetings, and associate-related events.
• Reviews annual objectives composed by department heads and monitors progress to completion over coming year.

Qualifications:

• Position requires a minimum of five years progressive Senior Leadership experience, with at least two of these years in an Executive Committee position.
• Must have experience or working knowledge in all areas of Hotel Operations, including Rooms, Food & Beverage and Engineering, preferably in an upscale Convention Hotel. Background in Sales & service experience is advantageous.
• College degree required. Degree in business, hotel & restaurant management or equivalent preferred.
• Exceptional management skills with a proven track record in mentoring/leading a successful team
• Ability to budget and forecast productivities and direct expenses
• Ability to establish and maintain relationships with vendors, community and organizations
• Proficiency and experience in technical skills to include MS Office, PMS system Opera, Dephi and Oracle.
• Mastery level understanding of forecasting, scheduling, payroll, associate relation matters, service recovery, budgeting, managing inventories, cost control, daily reviews and analysis of operating results required.
• Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff. Ability to effectively mentor key leadership positions, to include department heads and assistant managers.
• Able to set priorities for the Rooms and Food & Beverage leadership teams and provide feedback to others that enhances performance.
• Ability to prioritize, organize and follow up on all assigned items, including guest requests and questions.
• Ability to work well under pressure, think clearly, quickly and make concise decisions
• Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
• The ability to work a flexible schedule, including nights, weekends and holidays

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Job Tags

Holiday work, Immediate start, Flexible hours, Night shift,

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