Customer Service Rep - IMMEDIATE HIRE Job at TEKsystems, White Plains, NY

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  • TEKsystems
  • White Plains, NY

Job Description

Job Description

Job Description

IMMEDIATE CUSTOMER SERVICE REP, START NEXT WEEK

OPPORTUNITY TO WORK WITH ONE OF THE LARGEST INSURANCE ORGANIZATIONS IN THE AREA

FULL TIME MONDAY - FRIDAY 830AM-5PM

WHITE PLAINS, NY (IN OFFICE, NOT REMOTE)

$21/HR

Qualifications:

  • 2 years of customer service experience
  • Ability to manage high volume calls
  • Microsoft office proficient
  • Type 35 WPM

Responsibilities:

  • Answer and direct incoming calls in a high volume of call switchboard environment
  • Ability to answer calls with a defined script and an enthusiastic manner and time.
  • Multi-tasking and clerical support as assigned by department
  • Retirement Call Center Calls
  • Assist in 1st level calls from retirees and active participants of pension plans. 
  • Handles requests for direct deposit of pension checks and completes written pension verification requests. Also provides check status to retirees during call peak periods.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Tags

Full time, Monday to Friday,

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