Job Description
We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so. This position may be either part-time or full-time, based on business needs and the employee's availability. The Cafeteria Attendant will be responsible of the dining experience to include greeting the guest, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guests that is consistent and continually in accordance to Arthrex service standards and Mainsail Lodging & Development standards.
Essential Functions - Serves guests in an efficient courteous manner following the proper steps of service
- Wipe down tables and seats with a damp cloth soaked in sanitizer solution to ensure guests always sit at a clean table
- Report to work on time and in proper uniform/approved attire
- Work as a team with all team members within Arthrex
- Check station assigned for cleanliness of area
- Clean and stock throughout the restaurant as necessary throughout your shift
- Set up tables with items needed for service such as salt, pepper, cutlery, glassware, dishware
- Knowledge of all menu items to include: prep time, preparations, sauces, allergies, and accompaniments
- Keeping Back of House clean and tidy with all provided guidelines of 'everything in its place'
- Be aware of any specials, soups, drinks, and any items that are running low
- Ability to handle station, or when situations arise, ability to let manager/supervisor know ahead of time so as not to affect the guest experience
- Clears tables quickly and quietly ensuring no residue is left on the table
- Never solicit tips
- Perform other duties as management requests to service our guests
- Follow the procedures addressed in the training manual
Qualification Standards Education & Experience - High School diploma or higher
- Previous hospitality/serving position preferred - minimum one-year Server Assistant, Backwater, or Food Runner in Southwest Florida area preferred
- Excellent customer service skills
- Excellent communication skills, both verbal and written
- Ability to use technology, e.g. tablets
Physical Demands - Ability to stand for extended periods of time and in a potentially hot area under a heat lamp
- Ability to walk and bend
- Ability to lift 25 pounds
- Ability to communicate clearly
- Corrected vision to normal range
- Long hours sometimes required
Mental Demands - Make sound judgments quickly
- Work on multiple tasks, making appropriate progress towards deadlines
- Able to work independently, take direction and provide direction to others
- Maintain the highest degree of confidentiality
- Ability to work effectively in stressful, high-pressure situations
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Benefits Full-time Associate Benefits Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty) | Employee Discounts | Employee Referral Bonus | Free meal for all hotel employees
Part-time Associate Benefits All above listed benefits except for Medical Insurance and Holiday Pay
Employee family & friends lodging for Mainsail properties and Marriott, food and beverage discounts, and many more perks!
Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Job Tags
Holiday work, Full time, Part time, Local area, Flexible hours, Shift work,